Data Security

Batbat.bet Privacy Policy — Your information is safe with us

Your personal information is of the utmost importance to us. This Privacy Policy explains in detail how batbat collects, stores, and safeguards your data.

Last Updated: January 2026

Why is your information safe with batbat?

We protect your privacy not just in words, but in practice

SSL Encryption

All your data on the batbat platform is protected with bank-grade 256-bit SSL encryption, making it virtually impossible for hackers to access.

Data is never sold

Your personal data is never sold to third parties. batbat's business model does not rely on monetizing your data.

Your Controls

You can view, correct, or request deletion of your personal information at any time. Your data belongs to you.

Secure Servers

Our servers are hosted in internationally certified data centers with 24/7 monitoring and regular security audits.

Cookie transparency

We are fully transparent about which cookies we use and why. You can manage your cookie preferences at any time.

Legal compliance

Batbat complies with applicable data protection laws and international privacy standards. Your rights will always be respected.

1

Introduction & scope

Welcome to batbat.bet. This Privacy Policy explains how we — batbat — collect, use, store, and protect your personal information when you use our website, mobile application, and related services.

By using batbat, you consent to the processing of your information as described in this Privacy Policy. This policy is part of our Terms & Conditionsis an integral part of and should be read alongside both documents.

This policy applies to all registered members, guest users, and anyone who interacts with the batbat.bet platform in any capacity. If you do not agree with this Privacy Policy, we recommend that you refrain from using our services.

Important: This Privacy Policy is written in Bengali and has been prepared with Bangladeshi users in mind. In the event of any linguistic ambiguity, batbat's interpretation shall be considered final.

2

What Information We Collect

Batbat only collects information that is necessary to provide our services. We never collect excessive or irrelevant data. A breakdown by category is provided below:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number Account Verification & KYC
Contact Information Mobile number, email address, current address Account Registration & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Technical Information IP address, device type, browser information Security & Fraud Prevention
Usage Information Betting history, login times, preferred games Service Improvement & Personalization
Verification Documents NID/passport photo, selfie Age & Identity Verification

We never collect or store your bank account password, PIN, or full card number. Payment information is always processed through an encrypted gateway.

3

How We Collect Your Information

Batbat collects your information through several methods. We believe in being fully transparent about each of them:

  • Directly provided: Information you provide directly through registration forms, KYC verification, support tickets, or account updates.
  • Automatic collection: When you use our website or app, certain technical information is collected automatically via cookies and log files.
  • From Third Parties: Necessary confirmation details may be received from payment providers (Mobile Pay, Nagad, etc.) or identity verification agencies.
  • Public Sources: Public records or databases may occasionally be referenced to verify information for fraud prevention purposes.

We never collect any information without your consent or beyond what is legally required. Every piece of data we collect has a specific and legitimate purpose.

4

How Your Information Is Used

Batbat uses your information for the purposes listed below. In each case, we only use the minimum data necessary:

  1. Account management: Completing registration, verifying login, and keeping your account secure.
  2. Service delivery: Keeping betting, deposits, withdrawals, and other platform services running smoothly.
  3. KYC & legal obligations: Age verification, identity verification, and compliance with anti-money laundering regulations.
  4. Contact: Sending important account updates, security alerts, and customer support communications.
  5. Personalized Experience: Customizing bonus offers and services based on your preferences.
  6. Fraud prevention: Detecting suspicious activity and ensuring the security of the platform.
  7. Service improvement: Analyzing usage patterns to improve our products and services.

Marketing communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by support@batbat.betby emailing us to opt out.

5

Is Your Data Shared?

Batbat never sells your personal information. However, limited data sharing may be necessary in certain circumstances:

  • Payment Providers: Necessary information is shared with payment service providers such as Mobile Pay, Nagad, and Rocket to process transactions.
  • KYC Partners: Documents may be shared with accredited third-party agencies for identity verification purposes.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention Agencies: Data may be cross-checked against international watchlists to help prevent fraud and money laundering.
  • Technology service providers: Limited data may be shared with trusted technology partners for hosting, data analytics, and cybersecurity services.

In all cases, third parties may only use your information for the specified purpose and are contractually bound to uphold our privacy standards.

Batbat never shares your information with advertisers, data brokers, or any third party for commercial purposes.

6

Cookies & Tracking Technologies

Batbat.bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
  • Functionality Cookies: Used to remember your language preference, time zone, and other settings.
  • Analytics cookies: Used to understand which parts of the site are most visited. All such data is completely anonymized.
  • Security cookies: Helps detect fraud and unauthorized access.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability of some batbat features.

7

Data Retention Period

Batbat does not retain your information longer than necessary. Retention periods vary by data type and are outlined below:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial transaction records 7 years as required by legal obligations
KYC Documents 5 years after account closure
Support Contact 3 years after last contact
Logs & Technical Data 6 months to 1 year
Marketing Preferences Until you opt out

Once the specified retention period has ended, data is securely deleted or anonymized. However, data may be retained for a longer period in cases involving ongoing legal proceedings or disputes.

8

Your Rights

As a batbat user, you have several important rights regarding your personal data. We are committed to honoring these rights:

Right to access

You can request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object

You may object to the processing of your information for specific purposes.

Right to Portability

You may request a copy of your data in a structured format.

Right to Restriction of Processing

In certain circumstances, you may request that the use of your data be restricted.

To exercise your rights: support@batbat.betto send us an email. We will respond to your request within 30 business days. In some cases, requests will be processed after your identity has been verified.

9

Protection of Minors

Batbat is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.

Every user must confirm their age at registration, and age verification through the KYC process is mandatory. If we find that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact us immediately support@batbat.bet. We will act promptly.

To learn more about responsible gaming, visit our Responsible Gaming page. Protecting minors is one of our highest priorities.

10

Privacy Policy Updates

Batbat may update this Privacy Policy from time to time. Changes may be driven by legal requirements, the introduction of new services, or improvements to our processes.

For significant changes, we will notify you via email or an in-platform notification. The date of each update will be clearly displayed at the top of the page.

Continued use of batbat after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

11

Contact us

Reach out to us with any privacy-related questions, concerns, or requests. Our data protection team is ready to assist you with anything you need.

Email: support@batbat.bet
Response time: Within 24 to 48 hours (business days)
Data request: Requests will be processed within a maximum of 30 business days.

We take every request seriously and remain vigilant in protecting your privacy. Your trust in batbat is our most valued asset.

Safe Betting

Your data is secure — play with complete peace of mind!

Your privacy is fully protected at batbat. Register today and enjoy the best betting experience in Bangladesh.

SSL Secured Data is never sold 24/7 Support Licensed
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