Your personal information is of the utmost importance to us. This Privacy Policy explains in detail how batbat collects, stores, and safeguards your data.
Our Commitment
We protect your privacy not just in words, but in practice
All your data on the batbat platform is protected with bank-grade 256-bit SSL encryption, making it virtually impossible for hackers to access.
Your personal data is never sold to third parties. batbat's business model does not rely on monetizing your data.
You can view, correct, or request deletion of your personal information at any time. Your data belongs to you.
Our servers are hosted in internationally certified data centers with 24/7 monitoring and regular security audits.
We are fully transparent about which cookies we use and why. You can manage your cookie preferences at any time.
Batbat complies with applicable data protection laws and international privacy standards. Your rights will always be respected.
Welcome to batbat.bet. This Privacy Policy explains how we — batbat — collect, use, store, and protect your personal information when you use our website, mobile application, and related services.
By using batbat, you consent to the processing of your information as described in this Privacy Policy. This policy is part of our Terms & Conditionsis an integral part of and should be read alongside both documents.
This policy applies to all registered members, guest users, and anyone who interacts with the batbat.bet platform in any capacity. If you do not agree with this Privacy Policy, we recommend that you refrain from using our services.
Important: This Privacy Policy is written in Bengali and has been prepared with Bangladeshi users in mind. In the event of any linguistic ambiguity, batbat's interpretation shall be considered final.
Batbat only collects information that is necessary to provide our services. We never collect excessive or irrelevant data. A breakdown by category is provided below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account Verification & KYC |
| Contact Information | Mobile number, email address, current address | Account Registration & Communication |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device type, browser information | Security & Fraud Prevention |
| Usage Information | Betting history, login times, preferred games | Service Improvement & Personalization |
| Verification Documents | NID/passport photo, selfie | Age & Identity Verification |
We never collect or store your bank account password, PIN, or full card number. Payment information is always processed through an encrypted gateway.
Batbat collects your information through several methods. We believe in being fully transparent about each of them:
We never collect any information without your consent or beyond what is legally required. Every piece of data we collect has a specific and legitimate purpose.
Batbat uses your information for the purposes listed below. In each case, we only use the minimum data necessary:
Marketing communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by support@batbat.betby emailing us to opt out.
Batbat never sells your personal information. However, limited data sharing may be necessary in certain circumstances:
In all cases, third parties may only use your information for the specified purpose and are contractually bound to uphold our privacy standards.
Batbat never shares your information with advertisers, data brokers, or any third party for commercial purposes.
Batbat.bet uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability of some batbat features.
Batbat does not retain your information longer than necessary. Retention periods vary by data type and are outlined below:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial transaction records | 7 years as required by legal obligations |
| KYC Documents | 5 years after account closure |
| Support Contact | 3 years after last contact |
| Logs & Technical Data | 6 months to 1 year |
| Marketing Preferences | Until you opt out |
Once the specified retention period has ended, data is securely deleted or anonymized. However, data may be retained for a longer period in cases involving ongoing legal proceedings or disputes.
As a batbat user, you have several important rights regarding your personal data. We are committed to honoring these rights:
You can request to know what personal information we hold about you.
You may request corrections to any information that is inaccurate or incomplete.
You may request deletion of your data under certain conditions.
You may object to the processing of your information for specific purposes.
You may request a copy of your data in a structured format.
In certain circumstances, you may request that the use of your data be restricted.
To exercise your rights: support@batbat.betto send us an email. We will respond to your request within 30 business days. In some cases, requests will be processed after your identity has been verified.
Batbat is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18.
Every user must confirm their age at registration, and age verification through the KYC process is mandatory. If we find that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact us immediately support@batbat.bet. We will act promptly.
To learn more about responsible gaming, visit our Responsible Gaming page. Protecting minors is one of our highest priorities.
Batbat may update this Privacy Policy from time to time. Changes may be driven by legal requirements, the introduction of new services, or improvements to our processes.
For significant changes, we will notify you via email or an in-platform notification. The date of each update will be clearly displayed at the top of the page.
Continued use of batbat after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.
Reach out to us with any privacy-related questions, concerns, or requests. Our data protection team is ready to assist you with anything you need.
Email: support@batbat.bet
Response time: Within 24 to 48 hours (business days)
Data request: Requests will be processed within a maximum of 30 business days.
We take every request seriously and remain vigilant in protecting your privacy. Your trust in batbat is our most valued asset.
Your privacy is fully protected at batbat. Register today and enjoy the best betting experience in Bangladesh.